What is your house sitting cancellation policy?

You can cancel your house sitting booking without penalty if you give us at least one-month notice before the start date of the house sitting. In this case, we will fully refund your $150 deposit.

If the cancellation occurs within a month of the start date, we will not be able to refund the $150 deposit. This includes house sittings made with less than 1-month advance notice. This policy is in place due to the limited scheduling flexibility and the potential loss of other house sitting opportunities for our sitters within that timeframe.

During holiday periods, we have a stricter cancellation policy due to high demand. For holiday house sittings, the $150 deposit is non-refundable. Additionally, if you do not cancel your booking at least 2 weeks prior to the start date, we charge 50% of the total cost of the house sitting. During holiday periods, our services are in higher demand. The stricter cancellation policy ensures that clients are more committed to their bookings, and it helps us manage our schedule more efficiently to serve as many clients as possible.

Holiday house sitting dates include: Wednesday through Saturday of Thanksgiving, December 23-26, and December 30th to January 2nd.

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