Can I have my cat sitter's phone number?

The Time to Pet software makes it very easy to message your sitter directly. It's like texting! We do not give out our sitter's phone numbers to clients. We had a scary situation a while back with a female sitter being stalked by a former client that resulted in us having to file a police report. We've always maintained that clients should be able to reach us or their sitter when they need us, but we now try to keep a layer of security between our walkers/sitters and our clients. The Time to Pet software makes things very easy to communicate, but you may always call our direct line (773-250-1767) if you ever need anything. 

How did we do?

I have a friend doing some of my cat visits. Can Urban Tailz do the rest?

I put in a schedule request but my visits still say pending. What's up?